Privacy Policy
TidySpot Cleaning Co. ("TidySpot", "we", "us", or "our") is committed to protecting the privacy of individuals who visit our website at tidyspot.ca and submit inquiries through our contact form. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.
This policy is intended to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy legislation.
1. Information We Collect
When you submit a quote request through our contact form, we collect the following information that you voluntarily provide:
- First and last name
- Business name
- Phone number
- Email address
- Type of facility
- Any additional notes you choose to include
We do not collect payment information, government identification, or any sensitive personal data through this website.
2. How We Use Your Information
We use the information you provide solely to:
- Respond to your quote request and schedule a walkthrough of your facility
- Communicate with you about our cleaning services
- Provide you with a customized service proposal
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Form Submission Processing
Our contact form is processed through Formspree, a third-party form processing service. When you submit the form, your data is transmitted to Formspree's servers and then forwarded to our email address. Formspree's privacy policy is available at formspree.io/legal/privacy-policy.
4. Data Retention
We retain your contact information for as long as necessary to fulfill the purpose for which it was collected — typically for the duration of our business relationship or inquiry process. If you request that we delete your information, we will do so promptly, subject to any legal obligations to retain records.
5. Your Rights
Under PIPEDA, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for us to use your information (subject to legal or contractual restrictions)
- Request deletion of your information
To exercise any of these rights, please contact us at hello@tidyspot.ca.
6. Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption for all data transmission.
7. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
TidySpot Cleaning Co.
Langley, BC
Email: hello@tidyspot.ca
Phone: (604) 832-2849